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23 posts from July 2011

07/19/2011

Double Miles for Continental Flights to Hilo, Hawaii

Posted by Tim Winship on July 19, 2011

Palm-trees There are many strategies and tactics for working around the airlines' capacity controls when redeeming frequent flyer miles for award flights.

One approach is to book award travel on low-demand flights. Easy to say, harder to do. And taken to its logical conclusion, it can mean using your miles to fly to Omaha in February. Not a very attractive prospect, unless you have family or business in Omaha. In February.

At the opposite extreme, seemingly, would be summer flights to Hawaii. It's an uber-desirable destination. And summer is traditionally a time for vacation trips. That's a bad combination for mile-redeemers.

Which brings us to a variant on the contrarian strategy: Book award trips on newly launched flights. It typically takes several months for new flights to reach their sales potential. And during that launch phase, the airlines routinely discount ticket prices and offer bonus miles to fill seats. Empty seats, of course, mean better odds of booking an award seat.

Continental recently introduced new flights to Hawaii from Los Angeles and San Francisco. That's good news for members of Continental's OnePass program, who should have an easier time cashing in their miles on those flights. And if they choose to pay for their tickets, they can look forward to a mileage bonus.

Offer Details

Through August 31, OnePass members can earn double miles on Continental flights between Los Angeles or San Francisco and Hilo, Hawaii.

Registration is required.

Deal or No Deal

Double miles to a desirable destination are icing on a cake. And it's a pretty delectable cake to begin with.

But if you're cash-strapped and have miles to burn—at least 40,000 for a round-trip flight to Hawaii—the better option might be to use them for an award trip to Hilo. Before the flights fill up with paying passengers.

Reader Reality Check

Bonus miles or a free flight—which is the better deal?

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07/18/2011

New AAdvantage Credit Card Includes Lounge Access, Elite Miles

Posted by Tim Winship on July 18, 2011

Aadvantage_executivecreditcard2

American launched the first modern airline loyalty program, in 1981. And its Citi AAdvantage card, introduced in 1987, was among the first credit cards to award miles in a frequent flyer program. The fact that today all airline programs feature one or more co-branded credit cards is certainly due at least in part to the success of the Citi AAdvantage card.

American won't disclose the number of Citi AAdvantage cardholders, saying only that it's in the millions. But several years ago, the prevailing assumption was that it was the most popular affinity card, and might even be the most popular credit card of any kind.

In any case, it was an important product for American and for Citibank, which issues the card. And it remains so today.

But travel rewards credit cards have been evolving and improving, with Chase and American Express in particular working with their airline and hotel partners to design cards with a variety of benefit bundles at multiple price points. The activity has been especially intense in the realm of what we might call the premium airline-affiliated cards -- the high-priced cards that offer not just miles but airport lounge access, baggage fee waivers, priority airport services, and elite-qualifying miles (EQMs).

Premium cards already in the marketplace include the American Express Platinum card ($450 per year), the Continental Airlines Presidential Plus card ($395), the Delta Reserve card ($450), and the United Mileage Plus Club Visa ($375). US Airways' Premier World Mastercard ($89) features a slimmed-down benefits package -- priority airport services and EQMs -- at a significantly lower price.

Yesterday, American had no premium card of its own Today it does: the Citi Executive/AAdvantage World Elite MasterCard.

Offer Details

With an annual fee of $450, the Executive AAdvantage card is not for the faint-of-wallet. It's at the high end of the price spectrum, together with the Reserve card linked to Delta's SkyMiles program and the American Express Platinum card.

But as with the other premium cards, the annual fee is handily offset by the airport lounge membership. Normally, an annual Admirals Club membership costs $500. So you could think of this as a $50 discount on lounge access, plus a raft of additional benefits, including:

  • 10,000 EQMs after charging $40,000
  • No foreign transaction fees
  • Priority check-in, airport screening, and boarding privileges
  • Waived baggage fees for first domestic checked bag
  • Concierge service from Citi
  • No cap on earned miles

The annual percentage rate on outstanding balances is variable, currently at 15.24 percent.

New cardholders earn 25,000 bonus miles after charging $1,000 to the card within the first four months.

Deal or No Deal

The new card is not a game-changer. It's an overdue addition to a product line that was lagging the market.

The benefits are solid, but very much in line with those offered by the other premium cards. Comparing the premium cards head-to-head and factoring in annual fees, there's no clear winner.

Assessing any credit card -- and especially one that is clearly geared more toward frequent flyers than frequent buyers -- always brings us back full circle to the program the card is linked to. In this case, AAdvantage.

For AAdvantage loyalists who travel often enough to benefit from the lounge access and priority airport services the card's high price is easily justified.

On the other hand, for infrequent travelers with no particular loyalty to American or AAdvantage, a $450 credit card is an unjustifiable extravagance.

Most travelers fall somewhere between those extremes. For them, the list of available options just got a bit longer.

Reader Reality Check

Is the new AAdvantage card on your shopping list?

Given a blank slate, what benefits would you like to see included with a travel rewards credit card?

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07/15/2011

Hilton Points Go Further With Point Stretcher Awards

Posted by Tim Winship on July 15, 2011

Hiltonhhonors_logo

Hilton has released its list of Point Stretcher hotels offering discounts on award stays between July and the end of the year.

Offer Details

Through December 31, HHonors members can book award nights at participating Hilton family hotels (Hilton, Conrad, Doubletree, Embassy Suites, Hampton Inn, Hilton Garden Inn, Homewood Suites) for 40 percent fewer HHonors points.

Deal or No Deal

A 40 percent discount on award nights is a hefty savings, if you're able to find a participating hotel where and when you'll be staying.

  Hhilton_pointstretcherawards But that's a crap shoot. A limited number of hotels are offering rooms at the Point Stretcher rates. And when they do offer them, it's only on their lowest-demand days. Availability, in other words, is spotty.

Finding a Point Stretcher hotel that fits your needs isn't made any easier by the search app on Hilton's website, which limits you to searching by brand (Conrad, Garden Inn, etc.). Travelers don't plan their trips according to particular hotel brands—they typically first choose a destination, and then check to see which hotels in that city have rooms available on the nights they want to stay. The search app should be configured accordingly, to facilitate searching by destination.

Still, it's worth a look to see whether there's a hotel that works with your travel plans. It might even be worthwhile planning an opportunistic trip, specifically to take advantage of the low award prices.

Reader Reality Check

Have you been able to find Point Stretcher hotels that fit your travel needs?

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07/14/2011

At Omni Hotels, Free Ice Cream Sundaes on Tuesday, July 19

Posted by Tim Winship on July 14, 2011

Miles and points? How about ice-cream sundaes?

July is National Ice Cream Month, so designated by President Ronald Reagan in 1984. And on Tuesday, July 19, Omni hotels will treat their guests to "a complimentary ice cream social Omni_IceCreamSundae —complete with a Design-Your-Own Sundae Bar."

The ice cream will be from Haagen-Dazs, vanilla and chocolate, with such toppings as Frangelico-flavored whipped cream, brownie chunks, crumbled chocolate chip cookies, Butterfingers, Heath Bars, M&Ms, butterscotch, strawberry, caramel and chocolate fudge sauces, pecans, chocolate chips, and cherries.

The "bar" will be open between 4:00 and 6:00 p.m.

While a nice touch, a free sundae is hardly incentive enough to choose one hotel over another. But it just so happens that Omni also has a very attractive promotion in place for stays through September 6: a free night in conjunction with one or more paid nights.

That promotion only applies to Select Guest members arriving on Thursdays, Fridays, or Saturdays. So if you arrived on a Saturday and stayed four nights—three paid nights plus the fourth night free—you'd earn a free night and a free sundae.

A double-dip, if you will.

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07/13/2011

Ritz-Carlton Offers a 30,000-Point Bonus After Four Nights

Posted by Tim Winship on July 13, 2011

Ritzcarlton_summerbonus

When Ritz-Carlton Rewards launched in September 2010, I described the program as "essentially a clone of the existing Marriott Rewards scheme, with the addition of a few extra benefits to give it its own identity."

So far, that unique identity hasn't been a function of Ritz-specific promotions, which have been few and far between.

Here's one, for stays through the remainder of the summer.

Offer Details

Between July 18 and September 9, members of the Ritz-Carlton Rewards program will earn 30,000 bonus points for stays of four or more consecutive nights at participating Ritz-Carlton hotels. Members may only earn the bonus once during the promotion period.

Notable caveats:

  • Members of The Ritz-Carlton Rewards program as of June 30, 2011 and new members who were not previously members of the Marriott Rewards program are eligible to receive this offer.
  • Promotion excludes The Ritz-Carlton Millennia, Singapore, Phulay Bay, The Ritz-Carlton Destination Club, The Ritz-Carlton Residences, and Partner Hotels.

Registration is required, by August 15.

Deal or No Deal

In Ritz-Carlton's program, 30,000 points is enough for a free night at a Tier 1 Ritz-Carlton hotel (nine in the U.S., 11 outside the U.S.), or for one or more free nights at Marriott hotels, depending on the category of hotel.

So, if you earned the bonus points by staying at a Tier 1 Ritz and redeemed them for a free night at a Tier 1 Ritz, in effect you'd be getting five nights for the price of four, a 20 percent discount.

Assuming you don't overpay to earn the bonus points, that's solid value.

Reader Reality Check

Are you in the market for a Ritz-Carlton stay this summer?

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07/12/2011

Book Aeroplan Awards Before Friday to Save Miles

Posted by Tim Winship on July 12, 2011

Aeroplan_awardchart

On July 15, Aeroplan award prices on many routes will rise. In some cases, the increases will be modest. In other cases, they will be precipitous.

For example, a coach-class award ticket on Air Canada between Canada or the continental U.S. and Hawaii will rise from 40,000 to 45,000 miles, a 12.5 percent increase. Business class on the same routes will increase from 60,000 to 80,000 miles, up 33.3 percent.

Other increases on Canada/continental U.S.-originating Air Canada award flights:

  • Within Canada/continental U.S. in business class, from 40,000 to 50,000 miles
  • To Mexico in coach, from 35,000 to 40,000 miles
  • To Mexico in business, from 55,000 to 60,000 miles
  • To southern S. America in coach, from 50,000 to 60,000 miles
  • To southern S. America in business, from 75,000 to 95,000 miles
  • To Europe (excluding Greece) in business, from 85,000 to 90,000 miles
  • To Greece in business, from 100,000 to 105,000 miles
  • To Asia in business, from 115,000 to 125,000 miles
  • To the Middle East in coach, from 75,000 to 80,000 miles
  • To the Middle East in business, from 115,000 to 135,000 miles
  • To Australia in coach, from 75,000 to 80,000 miles
  • To Australia in business, from 115,000 to 135,000 miles

There are also changes to award prices on Star Alliance airlines—a few mileage decreases, but mostly increases.

Among the more significant changes:

  • Within Canada/continental U.S. in first class, from 60,000 to 70,000 miles
  • To Hawaii in coach, from 40,000 to 45,000 miles
  • To Hawaii in business, from 60,000 to 80,000 miles
  • To Hawaii in first, from 80,000 to 110,000 miles
  • To many points in Europe in business, from 80,000 to 90,000 miles
  • To many points in Europe in first, from 100,000 to 125,000 miles
  • To many points in Asia in business, from 100,000 to 125,000 miles
  • To many points in Asia in first, from 120,000 to 175,000 miles

Aeroplan members have until the end of the day Thursday, July 14, to book award tickets at current prices for travel up to 330 days out.

The clock is ticking ...

Reader Reality Check

How do these award price changes affect your interest in Aeroplan?

Have you locked in current prices for upcoming award trips?

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07/11/2011

Chicago Flyer Racks Up 10 Million United Miles

Posted by Tim Winship on July 11, 2011

How do you earn 10 million frequent flyer miles?  Unless you're a business owner who can charge his company's expenses to a travel-rewards credit card, the answer is: neither quickly nor easily.

What's an order of magnitude more difficult, however, is earning 10 million flight miles -- that's right, miles awarded for actually flying.

And more difficult still is earning that many miles flying a single airline.

Apparently for the first time, that milestone was reached on Saturday, July 8, by Tom Stuker, a Chicago-based automotive sales consultant.  His trip on United 942 from Los Angeles to Chicago  United_10millionmileflyer was his 5,962th United flight since joining Mileage Plus in 1982, and it pushed his Mileage Plus flight-mile total past the 10 million mark.

To put his achievement into perspective:

  • Stuker flies around 29,000 miles a month.
  • It took him 19 years to earn the first 5 million miles, 10 years to earn the next 5 million.
  • He's logged more than 200 round-trips to Australia, 70 to Hawaii, and 30 to Asia.
  • And he's touched down (if not actually deplaned) in all 50 states.

United was duly appreciative, awarding him a titanium Global Services card, a commemorative book listing each and every one of his United flights, and a model 787 jet in United's colors.  Oh, and they named a 747 after him.

The award ceremony in Chicago:

 

United's press release was strangely silent on two points.  What does Stuker do with all the miles he's amassed?  And as a Global Services member, how often does he get upgraded?

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La Quinta Rolls Out a Fast Track to Elite Perks

Posted by Tim Winship on July 11, 2011

Laquinta_elitepromotion

Elite benefits are a good thing.

Bonuses are a good thing.

This promotion from La Quinta raises the question: Which is better?

Offers Details

Travelers who join La Quinta Returns by August 31 and complete two paid nights within 60 days of enrolling will be upgraded to Gold elite status.

Normally, elite status is earned after 10 nights during a calendar year.

Elite benefits include the following:

  • A 20 percent points bonus for stays
  • Two room-upgrade certificates per year
  • Express check-in
  • Late check-out (when available)

The offer is not available to existing Returns members. And nights for which airline miles or credits (versus Returns points) are earned do not count toward qualifying for the offer.

Deal or No Deal

Securing elite benefits after just two nights would be a moderately attractive prospect if 1) it were with a more robust hotel network (Hilton, Marriott, Starwood, for example), and 2) it were not at the expense of earning bonus points or a free night for the qualifying nights.

Unfortunately, with just over 800 properties, La Quinta is among the smaller hotel networks. That limits the appeal of its loyalty program—bigger is better—and hence of the program's elite perks.

Furthermore, unlike the great majority of hotel chains, La Quinta currently has no bonus promotion in place for summer stays. So, staying two nights at a La Quinta Inn means foregoing one of the many bonuses on offer from other hotel companies.

Choice Hotels, for instance, is offering 8,000 points—enough for a free night—after two nights. Hilton and InterContinental are offering double points or airline miles. And so on.

Bottom line: Unless you're already committed to two nights at La Quinta, there are probably better returns to be had on your loyalty investment.

Reader Reality Check

Given the alternatives, do you find this offer compelling?

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07/08/2011

Earn Quintuple Aeroplan Miles for Hyatt Stays

Posted by Tim Winship on July 08, 2011

Double miles for hotel stays? OK.

Triple miles? Better.

Quadruple miles? Very nice.

Quintuple miles? Bingo!

Offer Details

Hyatt_aeroplanbonusmiles Through September 30, Hyatt Gold Passport members can earn 2,500 Aeroplan miles for Hyatt hotel stays, up to a maximum of 25,000 miles for 10 stays.

To earn the bonus, Gold Passport members must choose to earn miles for their stays and cite their Aeroplan membership numbers when checking in.

Registration is required, using enrollment code AC001.

Deal or No Deal

The normal earning rate for Hyatt Gold Passport members who opt for airline miles is 500 miles per stay. This promotion awards five times that, making it among the most generous offers from any hotel chain for summer stays.

If you're an Aeroplan participant planning one or more hotel stays over the next few months, this could be a reason to choose Hyatt.

And if you're not an Aeroplan member but have upcoming Hyatt stays, the offer might even be a reason to consider joining the Aeroplan program.

Reader Reality Check

Are you an American who participates in the Aeroplan program? How does the program work for you?

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07/07/2011

Delta Offers 1,000-Mile Bonus for Mobile Check-Ins

Posted by Tim Winship on July 07, 2011

There's a long history of airlines using bonus miles to nudge travelers in the direction of new technology, typically technology designed to reduce the airlines' operating costs.

Probably the best example is online booking. While today, consumers take it for granted that they will self-book their flights online, that wasn't always the case. It took the airlines several years to wean their customers away from expensive phone-based reservations. And incentives were part of the mix. Remember the mileage bonuses routinely offered for online bookings?

Online check in and e-boarding passes are the latest airline cost-savers to be promoted with frequent flyer miles.

Offers Details

Through September 7, SkyMiles members can earn a 1,000-mile bonus for using the Fly Delta app on a mobile device to check in for a Delta flight (no code-shares). Delta_phoneapppromo

Once downloaded to a web-enabled mobile phone or PDA, flyers can use the Fly Delta app to check in and receive an eBoarding Pass. The eBoarding Pass includes a bar code that takes the place of a paper boarding pass at security checkpoints and at the boarding gate.

There's a list of airports where Delta's eBoarding Pass may be used here.

Registration is required to receive the bonus, which can only be earned once per member.

Deal or No Deal

Assuming you already have a smartphone or other supported device and will be checking in for a Delta flight anyway, this offer amounts to earning 1,000 miles in exchange for taking the time to download the app and use it. 

And if you have already installed the app—or would install it with no incentive—you can consider the bonus a true freebie.

Eventually, this will become a mainstream procedure for checking in for flights and the special incentives will disappear. Until then, early adopters should enjoy the bonuses.

Reader Reality Check

Have you used a mobile app to check in for a flight?

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